Devim Tour Travel Agency
As Devim Tour Travel Agency (“Devim Tour”, “our Company” or “We”), we place great importance on the privacy and security of our visitors’ and users’ personal data within the scope of the services provided via our website www.devimtour.com (“Website”). This Privacy Policy explains the purposes for which personal data is collected, how it is used and protected, and the rights of data subjects.
- Personal Data Collected
The following personal data may be collected through our website:
- Full name
- Email address
- Phone number
- Company information (e.g., company name, title)
- Travel requests and reservation details
- IP address, device and browser information
- Cookie data
- Information shared through contact forms and email correspondence
- Method of Data Collection
Your personal data is collected through:
- Contact and request forms available on our website
- Communication channels such as email, phone, or WhatsApp
- Reservation and quotation requests
- Cookies and similar technologies
The data may be collected via automated or manual methods.
- Purpose of Processing Personal Data
Collected personal data is processed for the following purposes:
- Provision of travel, tour, accommodation, and event services
- Management of reservation and quotation processes
- Customer communication
- Fulfillment of contractual obligations
- Execution of accounting and financial operations
- Improvement of service quality
- Fulfillment of legal obligations
- Marketing, information, and promotional activities (based on explicit consent)
- Sharing of Personal Data
Your personal data may be shared, to the extent required by the service and in compliance with applicable laws, with:
- Hotels, airlines, transfer and tour service providers
- Our business partners and suppliers
- Authorized public institutions and organizations
Your data will never be sold or transferred to third parties for commercial purposes without your consent.
- Data Retention Period
Your personal data is retained:
- For the periods stipulated by applicable legislation
- For the duration necessary to fulfill the purpose of processing
Once the relevant period expires, the data is deleted, destroyed, or anonymized in accordance with legal regulations.
- Cookies
Cookies are used on our website to enhance user experience, conduct statistical analysis, and improve our services.
You have the right to reject or delete cookies through your browser settings. However, disabling cookies may affect the proper functioning of certain features on the website.
- Data Security
Devim Tour takes the following measures to ensure the confidentiality and security of your personal data:
- Implements technical and administrative security precautions
- Applies necessary measures against unauthorized access, loss, misuse, or disclosure
- Rights of the Data Subject
Under KVKK and GDPR, data subjects have the right to:
- Learn whether their personal data is being processed
- Request information if their data has been processed
- Request correction or deletion of their data
- Object to the processing of their data
- Withdraw previously given consent
- File complaints with the relevant data protection authority
To exercise these rights, you can contact us using the information below.
- Contact
For any questions or requests regarding your personal data, please contact us:
Devim Tour Travel Agency
TURSAB Certificate No: 6256
Osmangazi Mah., 569/1 Sok., No:2, Bayraklı, Izmir / Türkiye
Email: info@devimtours.com
Website: www.devimtour.com
